Company Information

Company Name: TEGAMI Co., Ltd.

Representative: Yuya Miki

Address: Arubellego Ueno 314, 7-3-9 Ueno, Taito-ku, Tokyo, Japan

Phone Number: +81-3-6754-1619

Business Hours: 12:00 – 19:00 (excluding weekends and public holidays)

Website: https://tegami-japan.com/

Email: contact@tegami-japan.com

Please contact us via the email address above.

Responses may take up to 1–2 business days.

Product Prices

Prices are listed individually on each product page.

Additional Fees

Shipping fees, taxes, and any applicable payment processing fees may apply.

Payment Methods

Credit card, Shopify Payments, and other payment methods displayed at checkout.

Payment Timing

Payment is processed at the time the order is placed.

Delivery Time

Delivery times vary depending on product availability and production schedule.

Made-to-order and custom products may require additional production time.

Returns and Exchanges

Due to the nature of handcrafted and made-to-order products, returns and exchanges are generally not accepted except in cases of defect or damage.

Please contact us immediately upon receiving the product if there is an issue.